How To Fix NBA 2k21 & 2k22 Error Code A40C9996?

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Written By Rahul Choudhary

Hey, I'm a Digital Marketer by profession and a traveller by choice.

There is just no doubt that when it comes to a good gaming experience as well as services offered by 2K games, they are surely one of the best out there. However, that might not always be the case.

Since there may be times when providing a speckless service may just be impossible, thanks to some unavoidable pitfalls such as errors and bugs that haunt nearly all minor as well as major softwares out there, more or less.

And the fact that you are already here reading the following article on, “How to fix NBA 2K21 2K22 Error Code A40C9996 “, tells me that you must have already come across such an issue on your part and need a solution at the earliest. 

Well, good news for you is that you have landed up in the right place. Here, we shall discuss all the important parts related to the following error A40C9996. From why the Error Code A40C9996 occurs on your NBA 2k21 2k22 games, to different ways to fix the NBA 2k21 2k22 Error Code A40C9996, we will try to cover it all.

What Causes The NBA 2k21 2k22 Error Code A40C9996?

There is actually no clear explanation from 2k developer’s end as to why the following A40C9996 error code occurs. But, still it is generally assumed that this error usually occurs when there may be a connectivity or server issue. 

So, when it comes to the solutions. We will look into fixes which are more server or connectivity centric to be able to efficiently and effectively take care of the solution on our own, until and unless there is a serious or critical issue related to it.

Troubleshoots To Solve The NBA 2k21 2k22 Error Code A40C9996

Below, I have listed all the possible and most commonly used troubleshooting fixes out there, with the help of which you should be able to solve the NBA 2k21 2k22 Error Code A40C9996 for your respective systems. 

Fix 1: Check the Server Status

One of the first and foremost things you must do, before carrying on with the main troubleshooting fixes, is check for the server status of the game.

This way you can avoid any unnecessary need to try out the rest of the steps. Since, when it is a server issue, there is just nothing much you can do anyways, but wait it out. 

In order to check whether the server status is fine or not. You can simply head to the following link, and there you can see the server status for all the networks and devices. 

Fix 2: Restart all your devices

The other easiest fix you can try once you have checked for the status of the server is switching off all the devices including your gaming console, system and network hardwares and restarting all the devices once again.

It works like a simple reboot, which might be enough to take care of any kind of temporary glitch or bug that might have arisen suddenly while playing the game.

Fix 3: Check your Network Connectivity and Reset the network device

There are also times when such an error may occur if there is an issue with your home or office network. Until and unless, the network issue is caused from your ISP provider’s end. If there is any issue on your end. Then trying to solve the network issue might be the key to solving the error. 

If all the wires are perfectly fine and the network speed as well as health is well and good. Then, resetting your modem or router device might also help you solve the issue.

Now, to reset your modem or router device. You will simply need to head to the back of the device and find either the reset button or the reset hole, depending what model or version of modem or router device you have with you.

Once you have located the reset button or hole, simply press on it or insert a pointed object such as the end of a paperclip. And hold it for at least 8 to 10 seconds, till the device gets reset. 

Once the reset was successful. Launch the game and try playing the game online to see whether that helped solve the issue.

Fix 4: Check for System Updates and Update the game

Such an error might also occur if your system is not updated or certain drivers are outdated. If that is the case, then updating these drivers and updating the game should also help you solve the issue as well. 

Most often, it is the display or sound drivers which cause the particular problem if not updated. Hence, to update such drivers, you can follow the steps as mentioned below:

  • Go to your Windows’ search bar and type in Device Manager.
  • Then, launch the Device Manager app from the search results and open the app.
  • Next, click on and expand the Display Adapters option and right click on the graphics driver you would like to update.
  • From the drop down menu list. Click on the Update Driver option and carry on with the prompted message boxes, thereafter. 
  • Once the display drivers get updated. Then, in a similar way, expand the Sound, Video and game controllers option and then update the drivers listed under it in a similar way. 
  • You can also go on updating the network drivers, just in case, the same way by first expanding the Network adapters option and updating the drivers under it.

Fix 5: Reinstall the Game

The last option you can resort to, if none of the other methods seem to work for you would be to uninstall the game completely and reinstall it back again.

This way, if any bugs or corrupted files get created in recent times while playing the game. Then, when you uninstall and reinstall the game fresh. They should be taken care of automatically.


So, in this way you should be able to solve the NBA 2K21 2K22 Error Code A40C9996, pretty much by yourself by following the above mentioned steps such as Checking Server Status, Restarting all devices, Resetting Router Device, Updating Drivers and Uninstalling & Reinstalling the game

However, even after trying out the fixes shown above. You are still unable to get rid of the error. Then, it would be a good idea to directly contact 2k games official Customer Support, to ask them for solutions or help you solve the issue remotely if at all possible. 

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